Payment Policy

• Payment is due at the time of service.

• We accept cash, check, Zelle, and all major credit cards.

• Under special circumstances, our office can help develop a payment plan specific to the patient’s case.

Financing

• Our office offers Cherry Financing to help patients with larger & more complex dental treatment.

• To learn more about Cherry Financing, see if you’re approved & what monthly payments could look like:

  • Cherry Financing Page

Insurance Policy

At Narrative Dentistry, we strive to make quality dental care accessible. Out of courtesy, we can help patients submit claims if they have a PPO (Preferred Provider Organization) dental plan. Please note that our office & providers are non-participating and out-of-network with all dental insurance companies. We suggest patients review & call their dental insurance directly to determine plan benefits & confirm whether out-of-network providers are accepted.

How Insurance Works at Our Practice

If you have a PPO dental insurance plan, we can help the patient submit claims to the dental insurance company, provided you have supplied our office with the accurate insurance information.

The patient is still responsible for the services rendered on the day of treatment. Once treatment has been completed, our office will help provide the patient with information related to the services rendered in order to submit a dental claim.

Once the dental claim has been submitted by the patient, the reimbursement check, denial, and/or any correspondence will be directed to the patient. Please note that whether completed procedures are reimbursed is dependent on the dental insurance company & your specific dental insurance plan.

Important Insurance Information

• Submitting a dental claim is not a guarantee of reimbursement or payment.

• Every dental insurance company & plan is different.

• Your dental insurance plan is a contract between you, the dental insurance company, & your employer (if applicable).

• Contact your insurance provider directly to confirm your specific coverage details & benefits.

Click here to read about 5 things Dr. Diana Pham wished patients understood about dental insurance.