Scheduling Policy

Our practice schedules patients by appointment only. This means the following:

• Whether a new patient or existing patient, a patient must schedule an appointment to be seen & treated by the doctor.

• The patient has a designated time & space for quality services with the doctor.

• Our goal is for the patient to have little to no wait time at the office.

• We can customize the schedule to see you & your family in a block of time.

• We can accommodate to provide same-day treatment if warranted.

• We can accommodate patients who are out of town or require multiple day procedures.

• Under special circumstances, we can schedule early morning or Saturday appointments.

• We do not accept walk-ins.

No-show & Late Patient Policy

Our scheduling policy’s purpose is to ensure timely care for all patients & respect everyone’s time.

Definitions:

• A no-show or missed appointment is defined as failure to arrive for a scheduled appointment.

• A late cancellation is defined as cancelling an appointment less than 24 hours before scheduled.

• A late arrival is defined as arriving more than 15 minutes after your scheduled time.

Our Policy:

• Cancellation Notice: Please provide at least 24 hours notice if you need to cancel or reschedule.

• Late Arrivals: If you arrive more than 15 minutes after your schedule time, your appointment may need to be rescheduled or shortened to accommodate other patients.

• Fees:

  • First Missed Appointment: No charge (we understand mistakes happen).

  • Second Missed/Late-Cancelled Appointment: A fee of $25 will be billed to your account.

  • Third & Subsequent Missed Appointments: A fee of $50 will be charged.

  • Note: These fees are your responsibility and are not covered by insurance.

• Practice Discharge: Repeated no-shows or failure to pay fees may result in discharge from our practice.

• Emergencies: We understand emergencies happen and will consider them on a case-by-case basis.